One of the great things about my job is that I get to interact with the public. While this interaction is rarely face to face, it is nevertheless interaction. And even though such encounters are sometimes difficult, many times they bring me joy.

Last week I received an encouraging email from Debbie DiGirolamo. It was a simply reply to one of my newsletters I send out daily to our loyal subscribers. With her permission, I quote her note:

“I love this web site! It’s straight forward without any gimmicks. I am so pleased that I joined.”

Those kind of comments are so great to hear and go a long way in counteracting the ones that are not much fun. Thank you, Debbie, wherever you are, for your kind words!

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